BA(Hons), MA, MITOL, NLP,
BODY LANGUAGE COACH
Ezrin graduated from Coventry
University in BA (Hons) Transport &
Product Design and in MA
Automotive Journalism (Specialist).
He began his career as a Customer Service advisor but soon climbed
the management ladder in Customer Service.
Upon realising that helping others is his passion, Ezrin decided to
embrace his passion and continued his education and training in Life &
Personal Coaching, NLP (Neuro-Linguistic Programming) and finally in
He is today an ITOL Certified Life & Personal Coach and an NLP
Practitioner. He is a Member of ITOL (Institute of Training &
Occupational Learning) and carries the letters MITOL after his name.
- Ezrin has a strong foundation in Customer Service and Training
- He has had a direct role in planning, designing and delivering
competency based training programmes and administer for a
large organisation in Malaysia (SigTECH Malaysia), who conduct
skills development trainings for the Malaysian Government and
Public Limited Companies in Malaysia.
- Ezrin develops and conducts training programmes in the area of
Personal Development, Self-Motivation, Customer Service,
Communication and also NLP. All these programmes includes
Neuro-Linguistic Programming (NLP), practical tools, and are all
interactive and promotes a fun way of learning.
- YB 12 Master Coach, Business & Personal Coach, Neuro-
Linguistic Programming (NLP), Body Language, Management
- As a Master Coach for YB 12 (Your Best 12). Ezrin's role with YB
12 is to grow and develop the UK Midlands and regional coaching
teams and market footprint through recruiting, developing and
supporting YB 12 life/corporate coaches. YB 12 stands for Your
Best 12 (Months). It is a comprehensive life skills program
designed to help people and organisations have their Best Year.
It is fast becoming the program of choice for individuals and
businesses for its practical application to change and empower
individuals to goal set / strategically plan effectively while
navigating the change process. What sets YB 12 apart is that
the sound high caliber coaching program has been put together
by psychologists to truly deal with change and decision making.
Just hearing an overview of our material has people reporting a
significant shift in thinking, action and results. The most
significant outcome YB 12 has achieved is a dramatic 200%
increase in business for Macquarie Bank Mortgages. This
amounted to a documented one billion AUS dollar increase in
business in the year immediately following the engagement of the
program. YB12 is beneficial for individuals, groups and
- Ezrin is also a Corporate Coach looking after HR Owen's
Maserati and Roll Royce cars as well as Jack Barclay's Bentley
Phoenix Lifestyle Coach Limited - our coach
A coaching session